A focused topic for every customer
Each Instagram or Facebook conversation stays separate, named, and easy for the team to hand off.
Instagram + Facebook ↔ Telegram
Turn Telegram into your social inbox.
Every customer conversation becomes a focused Telegram topic. Your team can reply together with text, quoted context, and supported media—without changing how they work.
Official APIs · Private media staging · CC0 public domain
One topic per conversation
Two-way replies
Supported media
Official platform APIs
Built around the conversation
An inbox your team already knows how to use.
Social Relay uses Telegram forum topics instead of asking your team to monitor another operational inbox.
Reply with context
Quoted replies preserve what an answer refers to, with a safe visible fallback when a provider does not offer native replies.
Send more than text
Supported photos, video, audio, and provider-supported documents use private temporary storage for outbound delivery.
Delivery you can follow
Official platform APIs, queued work, bounded retries, and explicit delivery state keep the relay observable without scraping.
Three steps
From scattered DMs to one team workflow.
Connect the channels once. Social Relay handles the routing in both directions.
- 01
Connect supported accounts
Authorize a supported Instagram or Facebook account through the official provider flow.
- 02
Link your Telegram forum
Add the bot, enable topics, and link the forum group with a one-time code.
- 03
Reply from each topic
Receive every customer conversation in its own topic, then answer with context and supported media.
Choose your path
Use ours, or make it entirely yours.
Start quickly on the hosted service or run the complete public-domain stack on infrastructure you control.
Hosted
A managed path to your inbox
Connect your accounts and build your Telegram inbox without operating the stack.
- Fastest route to a working inbox
- Managed application and infrastructure
Open source
Full control of the relay
Run Strapi, Next.js, BullMQ, PostgreSQL, Redis, and S3-compatible staging on infrastructure you control.
- CC0 public-domain codebase
- Operator-controlled infrastructure and credentials
Ready when your team is